Frequently asked questions about electrolysis

FAQ's

Do you treat all genders?

Yes. Our specialised hair removal programmes are fully inclusive, supporting transgender and cisgender individuals alike on their journey toward permanent hair removal. 


How does electrolysis work?

Detailed explanations of all modalities of electroepilation—electrolysis, thermolysis, and blend are here.


Do you charge for the consultation and test patches?

We provide these free of charge so you can make an informed decision before proceeding. Click here for further details.


What effect does electrolysis have on my skin?

Some temporary redness and localised swelling are common and usually dissipate within 24 to 72 hours.


How do I take care of my skin before and after electrolysis?

To support your skin at every stage, we provide expert guidance alongside a curated range of recommended products. While these are available to purchase here, you are welcome to source them independently. Our primary goal is your successful care and skin health.


How do you manage treatment sensation?

In thermolysis, we can operate at pulse speeds between 1/100th and 1/1,000th of a second to minimise sensation. We prioritise your comfort by recommending MHRA approved topical numbing creams, which safely deliver deep, long-lasting surface numbing when applied before your session. Conversely, we advise against injectable lidocaine, as the painful needle punctures, short-lived effects, and resulting tissue distortion create unnecessary trauma and inflated costs.  Further information is on our Sensation Management page.


Having provided intensive  treatments for many years, I find that clients manage comfortably. To further ensure your comfort during long sessions, we include hourly rest breaks and a lunch break. Importantly, you are only ever charged for actual treatment time and not for the total time spent with us—presenting a refreshing element in provider differentiation!


Why should I drink water and hydrate before my treatment and by how much and when?

All modalities of electroepilation  rely on the natural moisture inside the hair follicle for an efficient and successful treatment. This inherent moisture serves as a conductor, facilitating the production of sodium hydroxide in galvanic treatments and the distribution of thermolytic heat via molecular vibration in thermolysis.


  • 48 Hours Before Your Appointment: Begin increasing your water intake. Aim for at least 2 to 3 litres (8 to 12 cups) of water per day leading up to your session.
  • On the Day of Treatment: Drink 500ml (2 cups) of water about 1 to 2 hours before your start time so your tissues are actively hydrated when you arrive.
  • What to Limit: Avoid or strictly limit caffeine and alcohol for 24 hours before your session. Both are diuretics that flush moisture out of your skin tissue, directly reversing your hydration efforts.


What equipment is used for electrolysis?

We use state-of-the-art Apilus 27.12 MHz  computerised equipment, which provides consistently excellent results. We use insulated Pro-Tec single use probes where the insulated layer shields the upper part of the hair follicle. This ensures that the reaction occurs well beneath the surface of the skin.


What hygiene protocols are followed for electrolysis?

We uphold the highest standards of clinical hygiene, utilising medical-grade sterilisation  and a rigorous 'single-use' policy for every treatment.


Facial hair and hormonal changes?

Hormonal shifts alter follicle size, driving facial hair growth. Elevated male hormones (androgens like testosterone and DHT) bind to receptors, triggering a biological change that transforms fine, invisible 'vellus' hairs into thick, coarse 'terminal' hairs.


Once hair reaches the full terminal stage, the change is permanent; blocking androgens or undergoing HRT is unlikely to reduce existing growth. Permanent removal requires destroying the hair's papilla and bulge. Electrolysis offers the perfect long-term solution to manage this unwanted hair, particularly for clients managing PMOS / PCOS.


Do you have off road parking?

We have ample off-road parking, and directions will be forwarded prior to your visit.


Where can I stay for the longer intensive treatments?

We have two Airbnb properties within walking distance, and further options are detailed here.


Ready to find out more and begin your treatment?

Please use our contact form. We aim to respond to all enquiries from our contact form within the same business day.

This information is provided for general guidance and does not replace professional medical advice. Always consult a pharmacist or qualified medical practitioner regarding the use of topical anaesthetics. any new products or individual health concerns. When using a new product, always apply a small test patch to an inconspicuous area first to rule out potential allergic reactions.